Certified courses

Professional Scrum With User Experience

Bridging the gap between Scrum, UX and Design Practices

17 Oct 2022 Live-Online London 2 days Early bird £1295 +VAT Make enquiry Book Course Make enquiry

Course Timings

This training course runs from 09:00 to 17:00 each day.

All times given are in the local timezone for the date of the course.

Course Overview

Professional Scrum™ with User Experience (PSU) is a 2-day hands-on course where students who already have a fundamental understanding of Scrum and some experience using it will learn how to integrate modern UX practices into the way they are working in Scrum and how to work most effectively within Scrum Teams. Design work can sometimes feel slow, and not well suited to quick agile cadences and Scrum events, but that isn’t the case. Learn UX techniques that fit beautifully into Scrum, and practice these techniques with cross-functional teams in the class. The course also includes a free attempt at the globally recognised Professional Scrum with User Experience I certification assessment (PSU I).

Over the 2 days, students will learn UX techniques that work most effectively with Scrum Teams. In addition, you will learn practical tools and practices to best work with customers and their feedback to deliver higher value in the customer’s eyes with Scrum Teams without changing Scrum.

Students will leave the class understanding how to reconcile UX work with Scrum essentials like the Definition of “Done”, Backlog ordering and delivering “Done” Increments every Sprint. You will learn how to handle design work that may extend beyond a single Sprint, continuing to deliver value each and every Sprint using Scrum.

Professional Scrum with User Experience is an excellent training for everyone who works on a product team (engineers, product managers, etc): technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Scrum.org and our Professional Scrum Trainers have worked with Jeff Gothelf and Joshua Seiden the authors of the book Lean UX in the creation of this course, leveraging their expertise and knowledge.

Course Content

  • Understand how Scrum with UX enhance continuous learning
  • Framing work as problems to solve
  • Outcomes over outputs
  • Managing UX work in Scrum
  • Focus on users
  • Experimentation

Learning Objectives

Students will leave the class understanding:

  • How a cross-functional Scrum Team can include UX specialists
  • How to account for, manage, prioritize and include UX work in the Backlog
  • How to balance discovery and delivery within a Scrum Team
  • How Scrum Teams create customer feedback loops within a Sprint
  • How to ensure customer insight is included in Scrum events and decision-making
  • What the Definition of “Done” is in a world of continuous learning
  • How UX can inform better development decisions

Audience

  • Scrum Masters and Product Owners who will learn how to integrate the UX speciality with what they already know about the power of self-organising cross-functional teams. This will enable them to help Development Teams to learn about the customer, plan learning/discovery/design work, and still deliver “Done” product each Sprint.
  • People who know UX will learn how to work more effectively inside Scrum, managing work in Sprints and visualizing it in the Product Backlog. Sometimes, working in agile contexts. Learn how to lead cross-functional teams in discovery work and align the work of the team around learning and delivering value to users.
  • Anyone involved in delivering the product (engineers, product managers, etc) as technology teams work better when they’re collaborating across disciplines and specialities. But different priorities, types of work, and the specific working rhythms of each discipline can create silos on teams and inside organizations. Learn how to use the Scrum framework and UX techniques to align your team, focus on value, and foster collaboration.

Pre-requisites

This course does not require any pre-requisites.

Course Preparation

This course does not require any pre-course preparation.

Certifying Bodies & Exams

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) assessment. Class participants who attempt the PSU I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost

What You Receive

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) assessment. Class participants who attempt the PSU I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost

Online Details

We use Zoom video conferencing to host our live online courses via a virtual classroom. We recommend that before registering participants run a zoom test meeting and check system requirements to ensure they are able to connect. Participants will also use our digital workspace, Mural and our Agile Tools Mobile app for collaboration with the class and completing exercises for the duration of the course. You’ll find links below to test and explain requirements for each of these tools.

Zoom requirements

https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux

Zoom test meeting

https://zoom.us/test

Mural requirements (if relevant)

https://support.mural.co/en/articles/2113688-technical-requirements-to-run-mural

Miro requirements (if relevant)

https://help.miro.com/hc/en-us/articles/360017731553-System-requirements

Agile Tools Mobile App

https://www.radtac.com/resources/agile-tools-mobile-app/

On registration full information will be provided via joining instructions to each partcipant with instructions on how to acess the virtual classroom and additional tools.

Still unsure? Talk to our team of friendly learning advisors, they are here to assist before, during and after your class if you have any questions.

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