Strengthen empathy and align individuals to solve the right problems
Customer-centric innovation helps to structure team interactions around a specific customer need, to strengthen empathy and align individuals to solve the right problems.
Customer Centricity is a highly interactive workshop. It combines teaching, group discussions and a fully immersive simulations to illustrate how agile teams can explore market and user research to understand the desirability factor – helping to build the right thing, and build the thing right. This workshop will provide the mindset and toolset to immerse customer centricity into your teams.
The following individuals will benefit from this course:
This course does not have any pre-requisites.
This course does not require any pre-course preparation.
This course does not include an exam.
You will receive one day of high quality instruction from one of our highly experienced practitioner trainers.
Also included are:
We can train at a location of your choice.
Large portfolio of training courses available, with certifications from most industry bodies or from Radtac.
Our trainers have years of both on the job and teaching experience. Learn from their real-life experience, not just from theory.
From booking your course, practical examples and hands-on exercises, to high exam pass rates, training with us is a smooth journey.
Even after your training, we’re there for you if you have questions about applying your learning in the workplace.
Looking for more support on your Agile journey? We’ve got you covered with additional services such as coaching, consulting and more.
Be part of a great community where you can join your peers, learn from each other and find new networking opportunities.