Training

Course Content

Agile ways of working and empirical methods will be explored via hands on, action-orientated exercises that will guide participants through key stages of the Design Thinking Process:

• Explore a problem/ challenge, uncover real customer needs and build a deeper empathy with end users.
• Make use of tools and techniques to define the problem/ challenge, create an impactful Product Vision and identify value driven features
• Collaboratively generate design concepts by applying visual thinking skills before converging on the most promising ideas.
• Build a low fidelity interactive digital prototype that can be tested in front of a live audience.

Learning Objectives

At the end of this workshop you will be able to:

• Understand how to transform customer needs/ interactions into truly customer-centric products
• Understand the benefits of combining Design Thinking and Agile practices when creating human-centred products and services
• Make use of a range of low-fidelity visual thinking and Prototyping techniques to test ideas and solve problems

Audience

This course is aimed at anyone who wants to understand the theory behind Design Thinking and how to apply this human-centred approach back in the work place. The following individuals will benefit from this course:

• Team members
• Product Owners
• Scrum Masters
• Designers
• Workshop Facilitator
• Agile Analyst
• Trainers
• Facilitators
• Teachers
• Presenters
• Coaches
• UX Designers

Pre-requisites

(Optional) Pre-Task Research Guide

Course Preparation

This course does not require any pre-course preparation.

Certifying Bodies & Exams

This course does not include an exam.

What You Receive

You will receive one-day high quality instruction from Stuart Young. Also included are:

• Course materials and useful graphic templates
• Tools and techniques for generating ideas and solving problems.
• Refreshments before and during the course are provided (for courses on our public schedule)
• Radtac Community membership including face-to-face and virtual networking and knowledge sharing opportunities, access to industry experts, special offers and invitations to special events

Course Address

CCT Venues - Barbican, Aldersgate House, 135-137 Aldersgate St, London EC1A 4JA

Course Duration