Certified courses
ICAgile Coaching

Learn the mindset, roles and responsibilities of an Agile Coach

ICAgile Coaching

Learn the mindset, roles and responsibilities of an Agile Coach

01 Sep 2022 Live-Online London 2 days Early bird £1350 +VAT Make enquiry Book Course Make enquiry

Course Timings

This training course runs from 09:00 to 17:00 each day.

All times given are in the local timezone for the date of the course.

Course Overview

The ICP-ACC is one of two knowledge-based certifications on the Agile Coaching track.

The certification focuses primarily on the mindset, roles, and responsibilities of an Agile Coach. After finishing the certification, the learner will be able to differentiate between and among mentoring, facilitating, professional coaching and teaching, and will also gain the skills needed to create a safe environment for meaningful collaboration and healthy conflict resolution within an Agile team.

This certification introduces participants to foundational team coaching skills and team development concepts for starting and growing teams while focusing on teams and organisations as human systems. A key part of this certification focuses on developing an understanding of the professional coaching skillset and the value of honing these skills to serve individuals on an agile team.

To ensure the required learning outcomes for this certification are achieved twenty-one hours of instructional activities will be completed over a three-day course. View the ICAgile Learning Roadmap Agile Coaching Track

Related courses

Course Tutor(s)

Robert Annis

Agile Coach and Trainer

Rob's passion for enablement has led him on a journey through roles from project manager to scrum master to agile coach and trainer to organisational transformation and leadership coaching…to now, simply change enabler. Rob works with leadership and teams to help transform their organisations to enable positive change and increase their competitiveness.

Course Content

Topics covered are:

  • The Agile Coaching Mindset
  • Responsibilities & Skills of the Coach
  • Setting Boundaries for Coaching
  • The Coaching Stance
  • The Coaching Conversation - Coaching for Action
  • Professional Coaching Skills
  • Conducting the Coaching Conversation
  • Mentoring Agile Roles & Transitions
  • Mentoring vs Coaching
  • Teaching the Agile Basics & Mindset Shift
  • Understanding Team Development
  • Setting up theTeam Environment
  • Creating a Team kickoff/startup Agenda
  • Characteristics of an Agile Team
  • Coaching the journey toward High Performance
  • Handling Conflict and Dysfunction within the Team
  • Handling Organisational Impediments
  • Planning to facilitate a conflict in a Team

View the ICAgile Learning Roadmap Agile Coaching Track

Learning Objectives

By the end of this course, you will be able to demonstrate a good understanding of:

  • The Agile Coaching Mindset and Modes of Coaching
  • Understand the responsibilities and skills of the Coach
  • The Coaching stance
  • How to conduct the Coaching conversation
  • Identifying Mentoring Roles and Transactions
  • How to create a team kickoff/startup agenda

View the ICAgile Learning Roadmap Agile Coaching Track


Agile Coaches or aspiring coaches with a passion for servant leadership and a desire to learn and practice facilitation, professional coaching, mentoring, and teaching in service of Agile teams. Other relevant roles include ScrumMasters, Iteration Managers and Agile Project Managers.

Although it is not a formal prerequisite, we have found that this certification is best pursued after Agile Team Facilitation (ICP-ATF).


The following pre-requisites are highly recommended for those who intend to complete this class

Course Preparation

Any pre-course preparation will be provided you ahead of the class.

Certifying Bodies & Exams

This course is accredited by ICAgile on successfully completing this class and demonstrating the required learning outcomes, participants will receive ICAgile Coaching (ICP-ACC) certification.

Watch the "Your ICAgile Story" presented by Ahmed Sidky, president of ICAgile who introduces your ICAgile-Accredited Class, how to claim your ICAgile certification, and continuing your Agile learning journey with ICAgile's Expert Certifications.

What You Receive

Three-days high quality instruction from one of our experienced ICAgile accredited trainers.
Also included are:

  • Course Materials
  • ICAgile certification
  • Radtac Community membership including face-to-face and virtual networking and knowledge sharing opportunities, access to industry experts, special offers and invitations to special events

Scrum Education Units (SEUs) & PMI Professional Development Units (PDUS)

Attendees may be eligible to apply for Scrum Educational Units (SEUs) towards their CSP (Certified Scrum Professional) through the Scrum Alliance and PDUs towards their continuing education requirements with PMI

Online Details

We use Zoom video conferencing to host our live online courses via a virtual classroom. We recommend that before registering participants run a zoom test meeting and check system requirements to ensure they are able to connect. Participants will also use our digital workspace, Mural and our Agile Tools Mobile app for collaboration with the class and completing exercises for the duration of the course. You’ll find links below to test and explain requirements for each of these tools.

Zoom requirements


Zoom test meeting


Mural requirements


Agile Tools Mobile App


On registration full information will be provided via joining instructions to each partcipant with instructions on how to acess the virtual classroom and additional tools.

Still unsure? Talk to our team of friendly learning advisors, they are here to assist before, during and after your class if you have any questions.

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