Course Tutor(s)

Tim Jackson

SAFe Programme Consultant Trainer (SPCT) & Principal Consultant

Tim is an experienced Agile Project Manager, SAFe Programme Consultant and Coach. He is passionate about business transformation and building products that teams put the user at the heart of the solution.

Robert Hill

Training Lead & SPC

Having worked for over 20 years in both the private and public sector, Rob has vast experience leading and instigating transformational change through the use of digital technology. A certified SPC, Scrum Master, Product Owner and Kanban Practitioner, Rob truly believes adopting the Agile mindset and methodologies are key to engaging teams and stakeholders to harness the true potential and value of their products, projects and working relationships

Course Content

• Analyzing your Role as a Product Manager in the Lean Enterprise
• Continuously Exploring Markets and Users
• Driving Strategy with Market Segmentation
• Using Empathy to Drive Design
• Defining Product Strategy and Vision
• Creating Roadmaps to Build Solutions
• Delivering Value
• Managing Value Stream Economics
• Creating Innovation in the Value Stream

Learning Objectives

• Use Design Thinking to achieve desirable, feasible, and sustainable outcomes
• Explore market needs, segmentation, sizing and competitive landscape
• Manage value stream economics, including pricing and licensing
• Use empathy to drive design
• Apply product strategy and vision
• Develop and evolve roadmaps
• Execute and deliver value using SAFe
• Explore innovation in the value stream

Audience

The following individuals will benefit from this course:

• Product managers and directors of product management
• Product marketing managers, project managers, Product Owners
• VP of Product Management, Business Owners, Business Analysts
• Product leaders collaborating with product management, architects, subject matter experts, and business line managers

Pre-requisites

The following prerequisites are highly recommended:

• Attended at least one SAFe course
• Background in Product or Solution Management

Course Preparation

Prior to attending this course, we suggest participants explore the Full SAFe Configuration at the Scaled Agile Framework website (v5.scaledagileframework.com). The icons are clickable, and they will take you to the relevant article.

The following articles are recommended reading:

• Agile Product Delivery (https://v5.scaledagileframework.com/agile-product-delivery/)
• Customer Centricity (https://v5.scaledagileframework.com/customer-centricity/)
• Design Thinking (https://v5.scaledagileframework.com/design-thinking/)
• Product and Solution Management (https://v5.scaledagileframework.com/product-and-solution-management/)

Certifying Bodies & Exams

Exam requirements

The first step toward becoming a Certified SAFe® Agile Product Manager is to attend this course. This is a requirement because attending the course provides access to all the study materials and the exam. Note that attending the course does not guarantee passing the exam.

Exam prerequisite skills

These skills and knowledge are highly recommended to successfully pass the exam:

• Familiarity with Agile principles and practices
• Attended at least one SAFe course
• Background in Product or Solution Management
• Experience being a Product Manager, Product Marketer, Product Owner, Business Owner, or bringing products to market

Exam details

• Exam name – SAFe® 5 Agile Product Manager Exam
• Exam format – Multiple choice; Multiple select
• Exam delivery – Web-based (single-browser), closed book, no outside assistance, timed
• Exam access – Candidates can access the exam within the SAFe Community Platform upon completion of your course
• Exam duration – Once the exam begins, candidates have 120 minutes (2.0 hours) to complete the exam
• Number of questions – 60
• Passing score – 45 out of 60 (75%)
• Language – English
• Exam cost – First exam attempt is included as part of the course registration fee if the exam is taken within 30 days of course completion. Each retake attempt costs $50.
• Retake policy – Second attempt on exam (first retake) can be done immediately after first attempt. Third attempt requires a 10-day wait. Fourth attempt requires a 30-day wait.

Exam study materials

The exam is designed to measure knowledge and skill related to the job role. We highly recommend candidates use a variety of resources to prepare for this exam including:

• Course Materials – The course materials are an essential artefact from the course and can be downloaded from the SAFe Community Platform. These materials can be used to reference back to the content that was specifically presented during the class.
• Study Guide – This comprehensive guide details the job role and all resources related to the exam, including a detailed reading list. Access is available through the Learning Plan in the SAFe Community Platform upon course completion.
• Practice Test – The practice test is designed to be predictive of success on the certification exam*, and it has the same number of questions, level of difficulty, and time duration. It is part of the Learning Plan in the SAFe Community Platform and can be taken an unlimited number of times at no cost. *This is not the actual exam and passing it does not guarantee success on the certification exam.
• Sample Questions – A web-enabled, flashcard style version of the sample questions can be found online and in the study guide.

What You Receive

The class registration includes:

• Attendee workbook
• Eligibility to take the SAFe® Agile Product Manager exam
• One-year membership to the SAFe Community Platform
• Course certificate of completion

Attendees must attend all three days of the course in order to qualify for the exam.

Attendees who pass the exam will receive:

• Certified SAFe® Agile Product Manager PDF certificate
• Certified SAFe® Agile Product Manager digital badge to promote the accomplishment online
• One-year membership to the SAFe Community Platform, which includes access to the APM Community of Practice
• Access to Meetup groups and events that provide connections to other certified SAFe professionals
• A variety of learning resources to support certified professionals during their SAFe journey

Online Details

We use Zoom video conferencing to host our live online courses via a virtual classroom. We recommend that before registering participants run a zoom test meeting and check system requirements to ensure they are able to connect. Participants will also use our digital workspace, Mural and our Agile Tools Mobile app for collaboration with the class and completing exercises for the duration of the course. You’ll find links below to test and explain requirements for each of these tools.

Zoom requirements

https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux

Zoom test meeting

https://zoom.us/test

Mural requirements

https://support.mural.co/en/articles/2113688-technical-requirements-to-run-mural

Agile Tools Mobile App

https://www.radtac.com/resources/agile-tools-mobile-app/

On registration full information will be provided via joining instructions to each partcipant with instructions on how to acess the virtual classroom and additional tools.

Still unsure? Talk to our team of friendly learning advisors, they are here to assist before, during and after your class if you have any questions.