Course Tutor(s)

Robert Hill

Managing Consultant & Trainer

Having worked for over 20 years in both the private and public sector, Rob has vast experience leading and instigating transformational change through the use of digital technology. A certified SPC, Scrum Master, Product Owner and Kanban Practitioner, Rob truly believes adopting the Agile mindset and methodologies are key to engaging teams and stakeholders to harness the true potential and value of their products, projects and working relationships

Kay Overend

Lean-Agile Consultant, Coach, Trainer

Kay has over 16 years of experience delivering complex business and technology transformation initiatives within the financial services industry. For the first part of her career she worked on the trading floors of some of the world's largest investment banks, using agile practices to build and support financial systems. She then made the move to a payments fintech where she was responsible for leading their enterprise agile transformation using the Scaled Agile Framework (SAFe). Now a Consultant, Kay wants to use her passion and experience to help other organisations on their digital transformation journey.

Course Content

In this course attendees will:

• Introducing Scrum in SAFe
• Characterising the role of the Scrum Master
• Experiencing Program Increment planning
• Facilitating Iteration execution
• Finishing the Program Increment
• Coaching the Agile team

Learning Objectives

To perform the role of a SAFe® Scrum Master, attendees should be able to:

• Describe Scrum in a SAFe enterprise
• Facilitate Scrum events
• Facilitate effective Iteration execution
• Support effective Program Increment execution
• Support relentless improvement
• Coach Agile teams for maximum business results
• Support DevOps implementation

Audience

The following individuals will benefit from this course:

• New Scrum Masters who need to perform the role
• Existing Scrum Masters who would like to understand their role in the context of a SAFe enterprise
• Team Leads who want to understand the Scrum Master role
• SAFe Release Train Engineers who want to coach Scrum Masters on their role

Pre-requisites

All are welcome to attend the course, regardless of experience. However, the following prerequisites are highly recommended for those who intend to take the SAFe® Scrum Master (SSM) certification exam:

• Familiarity with Agile concepts and principles
• Awareness of Scrum, Kanban, and eXtreme Programming (XP)
• Working knowledge of software and hardware development processes

Course Preparation

Prior to attending the course, students should familiarise themselves with the Scaled Agile Framework

Certifying Bodies & Exams

Exam requirements

The first step toward becoming a Certified SAFe® Scrum Master is to attend the SAFe® Scrum Master course. This is a requirement, because attending the course provides access to all the study materials and the exam. Note that attending the course does not guarantee passing the exam.

Exam details

• Exam name – SAFe® 4 Scrum Master Exam – or – SAFe® 5 Scrum Master Exam
• Exam format – Multiple choice; Multiple select
• Exam delivery – Web-based (single-browser), closed book, no outside assistance, timed
• Exam access – Candidates can access the exam within the SAFe Community Platform upon completion of the SAFe® Scrum Master course
• Exam duration – Once the exam begins, candidates have 90 minutes (1.5 hours) to complete the exam
• Number of questions – 45
• Passing score – SSM 4 = 33 out of 45 (73%); SSM 5 = 34 out of 45 (75%)
• Language – English
• Exam cost – First exam attempt is included as part of the course registration fee if the exam is taken within 30 days of course completion. Each retake attempt costs $50.
• Retake policy – Second attempt on exam (first retake) can be done immediately after first attempt. Third attempt requires a 10-day wait. Fourth attempt requires a 30-day wait.

Exam study materials

The exam is designed to measure knowledge and skill related to the job role. We highly recommend candidates use a variety of resources to prepare for this exam including:

• Course materials – The course materials are an essential artefact from the course and can be downloaded from the SAFe Community Platform. These materials can be used to refer back to the content that was presented during the class.
• Study guide – This comprehensive guide details the job role and all resources related to the exam, including a detailed reading list. Access is available through the Learning Plan in the SAFe Community Platform upon course completion.
• Practice test – The practice test is designed to be predictive of success on the certification exam,* and it has the same number of questions, level of difficulty, and time duration. It is part of the Learning Plan in the SAFe Community Platform and can be taken an unlimited number of times at no cost. *This is not the actual exam, and passing it does not guarantee success on the certification exam.
• Sample Questions – A web-enabled, flashcard style version of the sample questions can be found online and in the study guide.

What you get

Becoming a Certified SAFe® Scrum Master requires an exceptional range of skills and is a career path for many Scrum Masters.
Certification includes:

• Certified SAFe® Scrum Master PDF certificate
• Certified SAFe® Scrum Master digital badge to promote the accomplishment online
• One-year membership to the SAFe Community Platform, which includes access to the SSM Community of Practice
• Access to Meetup groups and events that provide connections to other certified SAFe professionals
• A variety of learning resources to support certified professionals during their SAFe journey.

What You Receive

The class registration includes:

• Printed workbook
• Preparation and eligibility to take the SAFe® Scrum Master (SSM) exam
• One-year membership to the SAFe Community Platform
• Course certificate of completion

Attendees who pass the exam will receive:

• A SAFe Scrum Master certificate
• A one-year certified membership as a SAFe Scrum Master
• A SAFe Scrum Master branding kit with the SSM certification mark
• SAFe Scrum Master digital badge to promote your accomplishment online

Attendees must attend both days of the course in order to qualify for the exam.

Online Details

We use Zoom video conferencing to host our live online courses via a virtual classroom. We recommend that before registering participants run a zoom test meeting and check system requirements to ensure they are able to connect. Participants will also use our digital workspace, Mural and our Agile Tools Mobile app for collaboration with the class and completing exercises for the duration of the course. You’ll find links below to test and explain requirements for each of these tools.

Zoom requirements

https://support.zoom.us/hc/en-us/articles/201362023-System-Requirements-for-PC-Mac-and-Linux

Zoom test meeting

https://zoom.us/test

Mural requirements

https://support.mural.co/en/articles/2113688-technical-requirements-to-run-mural

Agile Tools Mobile App

https://www.radtac.com/resources/agile-tools-mobile-app/

On registration full information will be provided via joining instructions to each partcipant with instructions on how to acess the virtual classroom and additional tools.

Still unsure? Talk to our team of friendly learning advisors, they are here to assist before, during and after your class if you have any questions.