Set up an efficient service desk to track and resolve IT issues
Set up an efficient service desk to track and resolve IT issues
JIRA Service Desk is rapidly becoming the go-to tool for companies looking to quickly set up an efficient service desk to track and resolve their IT issues.
In our JIRA Service Desk training session, we share insights into how the tool can be used to quickly manage incidents, problems and change requests submitted to IT teams. This session will also show you how to build a solution for your agents with a simple end-user interface and smart queues management.
Topics include:
By the end of this course you will
This course does not require any pre-requisites.
This course does not require any pre-course preparation
This course does not provide a formal certification and does not include an exam.
One day of quality instruction from one of our highly experienced trainers. Also included are:
We can train at a location of your choice.
Contact us for any questions
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