Certified courses
JIRA Administration Training

Learn the skills to lead a JIRA deployment project

JIRA Administration Training

Learn the skills to lead a JIRA deployment project

We can run this 2 day course at your location or on-line Make enquiry Make enquiry

Course Overview

JIRA comes with a world of configuration possibilities – get one step ahead by learning how to properly master them as an administrator.

If you want to become confident in JIRA configuration and learn the skills to lead a JIRA deployment project from beginning to end for yourself, this course is for you.

Our JIRA admin training uses interactive tasks to equip you with the latest best practices, gleaned from years of hands-on experience with our customers.

Course Content


  • Why a methodology ?
  • Analysis phase
  • Design phase
  • Implementation phase
  • Deployment phase
  • Operating phase


  • Configuration concepts
  • Users, groups, roles
  • Issue types
  • Screens
  • Custom fields
  • Permissions
  • Workflows
  • Notifications
  • Global settings
  • Issues settings
  • Default configuration


  • Email templates
  • Internationalisation
  • Services
  • Listeners
  • Add-ons
  • Advanced reporting
  • Integration
  • API

Learning Objectives

At the end of this course you will be able to:

  • Manage JIRA configuration
  • Efficiently lead a JIRA deployment


The following individuals will benefit from this course:

  • People familiar with JIRA who are looking to become JIRA administrators.


Good knowledge of the main JIRA concepts (addressed in JIRA in action).

Course Preparation

This course does not require any pre-course preparation.

Certifying Bodies & Exams

This course does not provide a formal certification and does not include an exam.

What You Receive

Two-days of quality instruction from one of our highly experienced trainers. Also included are:

  • Course Materials
  • Radtac Community membership including face-to-face and virtual networking and knowledge sharing opportunities, access to industry experts, special offers and invitations to special events

Course Address

We can train at a location of your choice.

Course Duration

Course duration - 2 days

Why train with Radtac?

Contact us for any questions

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